Risks & Issues
Monitor and manage risks and issues across all portfolios
6
Total Risks
6
Total Issues
2
Critical
3
High
3
Open
2
Resolved
12 of 12 items
Core Banking Migration Data Quality Issues
Data validation failures detected in customer account migration test batch - 12% records failing quality checks
Resolution
Data cleansing task force established; working with vendor on validation rules
Algeria Regulatory Reporting Deadline Risk
Bank of Algeria Q1 regulatory submission deadline at risk due to system integration delays
Resolution
Emergency escalation to CEO; additional resources being mobilized
Key Vendor Resource Constraints
Core banking vendor facing resource shortages that may impact project timeline by 4-6 weeks
Probability
70%
Impact
80%
Risk Score
56
Mitigation Plan
Negotiating with vendor for dedicated resources; evaluating backup vendors
Sukuk Trading Platform Integration Complexity
Market data integration proving more complex than estimated; may impact UAT timeline
Probability
60%
Impact
70%
Risk Score
42
Mitigation Plan
Engaging Bloomberg technical team; considering phased integration approach
Arabic Localization Resource Gap
Shortage of qualified Arabic technical writers causing documentation delays for Algeria deployment
Resolution
Recruiting additional contractors; exploring partnership with translation agency
Digital Onboarding Regulatory Approval Delay
CBB approval for video KYC may take longer than planned due to new compliance requirements
Probability
50%
Impact
60%
Risk Score
30
Mitigation Plan
Early engagement with CBB; preparing additional documentation
AI Underwriting Model Accuracy
ML model accuracy for motor Takaful not meeting 95% target threshold
Probability
40%
Impact
50%
Risk Score
20
Mitigation Plan
Engaging data science consultants; expanding training dataset
Wealth Portal Performance Issues
Client portal response time exceeding 3 second threshold during peak hours
Resolution
Implementing database query optimization and CDN caching
Constantine Branch Permit Delay
Minor delay expected in obtaining final municipal permits for branch location
Probability
30%
Impact
30%
Risk Score
9
Mitigation Plan
Local legal team engaged; alternative locations identified as backup
API Documentation Inconsistency
Minor inconsistencies found between API documentation and actual implementation
Resolution
Documentation review and update in progress
Mobile App Store Rejection Risk
Risk of app store rejection due to privacy policy updates requirement
Probability
20%
Impact
80%
Risk Score
16
Mitigation Plan
Privacy policy updated and approved by legal; app compliance verified
Claims Portal SSL Certificate Issue
SSL certificate expiry caused brief service interruption
Resolution
Certificate renewed; automated renewal monitoring implemented